We are proud to announce that the City of Martinez is now offering Text-to-9-1-1 services for our community. While in the Martinez city limits, citizens may text 911 if they are experiencing an emergency and are unable to make a voice call.

Text-to-9-1-1 is primarily for use in specific emergency situations:

• For an individual who is speech, or hearing impaired
• In the event of a crime such as a home invasion where speaking might give away the location of a person hiding, or in an abduction situation; or
• In a domestic violence situation where it is not safe to make a voice call

When determining whether to make a voice call or to send a text, keep the following in mind as the above list is not all inclusive:

• Callers should text 9-1-1 only when calling is NOT an option.
• Texting is not always instantaneous, which means there may be a delay in the text being received by dispatch. This could cause a delay for emergency response.
• Location information is not always reliable when using Text-to-9-1-1.
• A text data plan is required to place a Text-to-9-1-1.
• It is not safe to text and drive.

How to text 911 in an emergency:

• Enter the number 911 in the “To” field.
• The first text message to 911 should contain the location of the emergency and what the emergency is if possible.
• Keep messages brief and concise.
• Do not use abbreviations or slang, as this could lead to misunderstandings.
• Answer the questions the dispatcher is asking as quickly and concisely as possible.

You will receive a “bounce-back” message if you are out of jurisdiction, or your text is not received by a dispatch center (FCC requirement of cellular providers). The bounce-back message will also advise you to make a voice call.

This technology has been tested with the four major cellular providers (AT&T, Sprint, T-Mobile and Verizon), and MPD personnel have been trained on how to utilize this new system to better serve our community in times of an emergency.

Administrative Services

The Administrative Division is the support services unit of the Martinez Police Department. It is comprised of Administration, Dispatch, Investigations and Records.

Dispatch

The Dispatch Center for the Martinez Police Department is staffed 24/7. Our dispatchers answer non-emergency and 911 calls. If you would like to contact us regarding a non-emergency issue or question, please contact us at (925) 372-3440. If you have an emergency, please call 911. If you live in the County area of Martinez, police contact the Contra Costa Sheriff's Dept. at (925) 646-2441. If you need Contra Costa Animal Services, please contact them at (925) 335-8300.

Emergency: Dial 9-1-1

Non-Emergency: (925) 372-3440

Evidence

Property is released by appointment only. Please contact the Evidence Clerk at (925) 372-3460 to schedule an appointment. Please note that property is not released on the weekends.

Investigations

The Investigations Bureau can be contacted via Dispatch at (925) 372-3440 or by calling the Detective Sergeant at (925) 372-3450.

Officers

The Martinez Police Department responds to calls for service from citizens. These calls include emergency 911 calls as well as non-emergency public service calls. The primary goal of the Patrol Division is to maintain a safe environment in which all Martinez residents can live.  Officers can be contacted via Dispatch at (925) 372-3440.

Parking Enforcement

Our Parking Enforcement can be reached at (925) 372-3409.

Records

Records clerks can assist you with obtaining copies of reports, vehicle releases and general information. Our Records Bureau is open from 9:00am to 4:30pm. They can also be contacted at (925) 372-3443.

Martinez PD Records
525 Henrietta Street
Martinez, CA 94553
Phone (925) 372-3443
Fax (925) 228-3753

Reserves

The Martinez Police Department maintains a Reserve Police Officer Program. The program is designed to allow citizens to act as volunteer police officers after passing a testing process, education requirements and background process. Reserve Police Officers ride with regular officers assisting them in their job duties.

The Martinez Police Department continually accepts applications for the position of Reserve Police Officer.

• Announcement for Reserve Police Officer
• Application for Reserve Police Officer

If you have any questions regarding the program, please contact Sergeant Brinser at rbrinser@cityofmartinez.org.